The SARS-CoV-2 coronavirus and the COVID-19 disease that it causes are a major topic of discussion in the media and society in general. Alongside good, reputable reports, incorrect accounts and outdated information keep appearing. This page provides an overview of places, advisory points and websites that offer reliable, in-depth information on the SARS-CoV-2 coronavirus, COVID-19, and the status of medical research.
Who can I turn to if I suspect that I am infected?
If you suspect that you have been infected with the SARS-CoV-2 coronavirus, get in touch with your doctor, but by phone only. You can also phone 116 117 – the medical helpline number.
Important: Do not go to a medical practice without contacting them first in order to protect other people in case you are infected.
If you have any questions about dealing with SARS-CoV-2 and COVID-19 you can also contact these advice centers:
- Independent Advice for Patients (Unabhängige Patientenberatung Deutschland) – Phone 0800 011 77 22
- Federal Ministry of Health (Bundesministerium für Gesundheit) – public hotline 030 346 465 100
- Advice service for the deaf and hard of hearing – email addresses email@example.com oder firstname.lastname@example.org
- Sign language phone line (video calls) – gebaerdentelefon.de
Where can I get comprehensive information on SARS-CoV-2?
Scientists are constantly learning more about the SARS-CoV-2 coronavirus, and about how a COVID-19 illness progresses and should be treated. Reputable information sources such as the points of contact listed below take these new findings into account without distorting anything. You can use this information to make good decisions about your health.
Federal Ministry of Health (Bundesministerium für Gesundheit)
The Federal Ministry of Health (BMG) provides information on its website. There you will find useful downloads and up-to-date information about any measures related to the COVID-19 pandemic.
zusammengegencorona.de provides answers to the big questions relating to the SARS-CoV-2 coronavirus, the COVID-19 vaccine, and testing procedures. The site also provides information in simple language and sign language, and has content in Arabic, English, Russian, Spanish and Turkish.
Federal Center for Health Education (Bundeszentrale für gesundheitliche Aufklärung)
The Federal Center for Health Education (BZgA) and its offerings aim to prevent health risks and support healthy lifestyles.
So the BZgA has put together detailed advice on how to avoid becoming infected by the SARS-CoV-2 coronavirus on infektionsschutz.de/coronavirus.
Robert Koch Institute
The Robert Koch Institute is the German government's central body in the area of disease monitoring and prevention. The institute records the current situation, assesses all the information, estimates the risk to the population and provides recommendations for the experts like the medical professions.
You can find this detailed information on the RKI website.
Where can I get more information?
The federal government provides more advice on the SARS-CoV-2 coronavirus and COVID-19, for example on corona-related travel warnings and the current rules relating to work.
You can find the latest information about the COVID-19 pandemic on the German federal government website.
On its website, the Foreign Office (Auswärtiges Amt) has put together information for travelers and on risks in different regions.
The Federal Ministry of the Interior provides questions and answers on travel restrictions and border controls.
The European Union provides detailed information about the measures and travel restrictions that apply in the various European countries on its website Re-open EU.
The Federal Ministry of Labor and Social Affairs offers explanations of legal issues relating to employment, such as short-time working and entitlements to compensation.
The Federal Ministry of Economics and Technology has information about economic impacts and coronavirus assistance.