Accessibility statement

The Federal Ministry of Health is committed to making the website accessible to all. The legal bases for this are the current versions of the German Disabled Persons Equality Act (BGG) and the Regulation on Accessible Information Technology (BITV 2.0).

This Accessibility Statement (as at: August 17, 2021) applies to the version of this website ( that is currently available online.

All pages selected for review were found to be BITV and WCAG-compliant.

BIK - BITV-konform (geprüfte Seiten), zum Prüfbericht

The BITV/WCAG test is based on the Regulation on Accessible Information Technology (BITV) 2.0, which entered into force on May 25, 2019 and implements the specifications of Directive (EU) 2016/2102 on the accessibility of websites and mobile applications of public sector bodies. The BITV therefore directly relates to the requirements of WCAG 2.1 of June 5, 2018 (reproduced in Chapter 9 of the European Standard EN 301 549).

A website is considered BITV-compliant if it meets all the requirements established by BITV 2.0. A website is considered WCAG-compliant if it meets all the level AA success criteria established by WCAG 2.1.

Microsites published under sublevel domains have not been reviewed by the association and may contain accessibility barriers:

This statement was prepared on September 09, 2020 and last updated on August 17, 2021.

Report an accessibility barrier! Feedback on accessibility

Have you noticed any shortcomings with regard to the accessibility of the content on Then please let us know about them using the feedback form provided.

You can also tell us about your concerns in German sign language.

Alternatively, contact us by post or by telephone:

Bundesministerium für Gesundheit  
Referat 524 „Nationales Gesundheitsportal“ 
Friedrichstraße 108
10117 Berlin (Mitte)  

Telephone: +49 (0)30 18441-0 (local network charge from anywhere in Germany) 
Fax: +49 (0)30 18441-4900 

Display format 

Information on how to adjust the font size of the text on all pages or change the color scheme of the page interfaces can be found under the menu item “Display format”.

Sign language

Information in German sign language about the content of and navigation options can be found under the “Sign Language” tab.

Simple language

Text in simple language can be found under the “Simple Language” tab.

Arbitration proceedings

An arbitration board pursuant to Section 16 of the German Disabled Persons Equality Act (BGG) has been set up with the Federal Government official responsible for the interests of people with disabilities. The arbitration board is tasked with resolving conflicts between people with disabilities and governmental public bodies.

You can involve the arbitration board if you are not satisfied with the answers you receive from the contact options mentioned above. It is not about finding a winner or a loser. The aim is rather to jointly resolve problems out of court with the aid of the arbitration board.

The arbitration procedure is free of charge. You do not require legal assistance.

Full information about the arbitration procedure can be found on the arbitration board’s website. This explains how an arbitration procedure works and how to submit a request for arbitration. You can also apply in simple language or German sign language.

The arbitration board can be contacted at the following address:

Schlichtungsstelle nach dem Behindertengleichstellungsgesetz
bei dem Beauftragten der Bundesregierung für die Belange von Menschen mit Behinderungen
Mauerstraße 53
10117 Berlin
Telephone: +49 (0)30 18 527-2805
Fax: +49 (0)30 18 527-2901