Healthcare law textbook and a stethoscope lying on a table. More books piled on the table in the background.

Patient rights

Patients in Germany have statutory rights. What information does a patient’s record contain? When are you entitled to a second opinion before an operation? And what can you do if you suspect that a treatment error has occurred? This section offers you an overview of your rights as a patient. After all, only those who know their rights can actually enforce them.

Patients’ rights: mechanical sphygmomanometer lying together with a judge’s gavel on a large book on a huge wooden table. There are books in the background.

Patients’ rights: what you are entitled to

It is important that patients understand their own rights. This article explains which patient rights exist and what doctors’ obligations are.

Treatment errors: young doctor standing by a window. His eyes are closed and he is supporting his lowered head with his left forearm which is leaning on the window pane.

Medical malpractice

Patients whose treatment does not have the desired outcome or for whom there are complications often ask themselves whether medical malpractice has been committed.

Patient record

Doctors must keep patient records. These must document all the main medical measures and their outcomes.

Choosing a doctor and finding an appointment: obtaining help from the right people

This article covers when a specialist referral is needed, how to find an appointment and patient rights with regard to choosing a doctor.

A doctor explains something to a patient, pointing to her records.

The right to information and informed consent

Patients have the right to receive all key information from their doctor with regard to the diagnosis of an illness, the expected outlook and the treatment.

Doctor sitting at a desk using the fingers of both hands to type on a computer keyboard.

Second opinion: when can a second medical opinion be sought?

Deciding whether or not to have an operation is often difficult. A second medical opinion can help. In some cases, people with statutory insurance benefit from a specific procedure.

Patient receipt: a laptop and a stethoscope lying on a desk. A doctor is sitting at the table. He is writing with a ballpoint pen on a sheet of paper attached to a clipboard.

Patient's receipt

People covered by statutory health insurance are entitled to a patient's receipt. This creates greater transparency in the health sector. How can I get one? When should I be given one?

Preparing for the worst: close-up of a filing cabinet drawer with file labeled “just in case”.

Lasting powers of attorney, guardianship directives and advance healthcare directives

Advance directives enable you to control who can make decisions and act on your behalf in health, legal and financial matters if you are no longer able to do so for yourself.

A man researches information on a computer while an elderly lady looks over his shoulder inquisitively.

Switching health insurance provider

People with statutory health insurance are entitled to freely choose and switch their health insurance provider. But when is it worth switching? Read more about it here.

A man sits at a coffee table. He is holding a pen and filling in a form.

Appealing a decision by a health insurance provider

Health insurance holders are entitled to lodge an appeal if their health insurance provider rejects a claim for benefits. Read on to find out which steps to follow and what to be aware of.

Complaining about medical treatment: a man and a woman are standing close together, a doctor is standing opposite them. The man is holding some medication in one hand. He is looking at the doctor in a questioning manner.

Complaints about medical treatment

What rights do patients have who feel that they have received poor or incorrect treatment or believe that their doctor has broken the rules?